Early ideas, to be shaped with stakeholders
Trust strategy alignment: co-produce care and make things simple
Promote existing routes in. Build the missing ones.
Remove the barriers, big and small, that filter out the voices we most need.
Champions who believed in lived experience gave it momentum.
Policies and procedures made it work, and made it last.
Lesson from my recent QI project: thoroughly understand the problem first.
Lesson from my recent QI project: the power of iteration.
Visible paths into senior lived experience roles.
An awards ceremony and rewards, funded centrally or through the Trust's charity (sometimes a little bit of stick).
One question: would you like to get involved?
Accredited lived experience courses, and university patient film archives to start co-design.
Stronger links with local mental health charities.
My voluntary sector experience can be leveraged here.
Case studies for the Trust's strategy work, plus photos, films and a podcast.
A clear protocol for when someone's care and involvement role overlap.
Quick one-off input without full registration. Full process only for ongoing roles.
Tell people what their input changed.
Plain language, neurodiversity-friendly forms, short videos.
Paid on the day, for example by gift card, not weeks later.
Informed by my research into the CQC's Experts by Experience approach.
Patient access to clinical records in an app, like the NHS App for GP records. Encourages recovery-focused notes and collaborative care.
Some of these build on work the Trust has already started. Some would need checking against existing policies.
Examples only. SMART targets to follow.
Decided together, based on the year's evidence.